Privacy Policy

1. Information We Collect

We may collect the following categories of information:

1.1 Information You Provide Directly

• Full name, job title, and organization
• Email address, phone number, and postal address
• Inquiry details, project descriptions, and support requests submitted via contact forms
• Login credentials for client portals or managed service platforms

1.2 Information Collected Automatically

• IP address, browser type, operating system, and device identifiers
• Pages visited, time spent on pages, and navigation paths
• Referring URLs and search terms
• Cookies, session tokens, and similar tracking technologies

1.3 Information from Third Parties

• Publicly available professional information (e.g., LinkedIn profiles) during business development
• Information from partners, referral sources, or government procurement databases
• Threat intelligence and incident data shared by clients during service delivery

2. How We Use Your Information

We use collected information for the following purposes:

• Service Delivery: To provision, manage, and support our cybersecurity, surveillance, AI analytics, drone, and forensic services
• Communication: To respond to inquiries, send service updates, and provide technical support
• Business Operations: For contracting, billing, project management, and compliance reporting
• Security and Fraud Prevention: To detect, investigate, and prevent unauthorized access, threats, and fraudulent activity
• Legal Compliance: To fulfill obligations under applicable laws, regulations, court orders, or lawful government requests
• Improvement: To analyze usage patterns and enhance our website, platforms, and service offerings
• Marketing: To send relevant insights, case studies, or service announcements where you have consented or where permitted by law

3. Legal Basis for Processing

Where applicable under data protection laws (including GDPR and equivalent frameworks), we process personal data on the following legal grounds:

• Contract Performance: Processing necessary to deliver agreed services
• Legitimate Interests: For security monitoring, fraud detection, and business development activities
• Legal Obligation: Where processing is required by law, regulatory authority, or court order
• Consent: Where you have expressly provided consent, which you may withdraw at any time

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:

• Service Partners: Trusted subcontractors and technology vendors who assist in delivering our services, bound by confidentiality agreements
• Government and Law Enforcement: Where legally required or to protect national security, public safety, or legal rights
• Client Engagements: Information shared by clients in the course of service delivery is treated as confidential and used solely for agreed purposes
• Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to equivalent privacy protections
• With Your Consent: In any other circumstance with your explicit approval

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, contractual, and regulatory requirements. Typical retention periods include:

• Client engagement records: 7 years post-contract for legal and audit purposes
• Website analytics data: 24 months in aggregated or anonymized form
• Marketing communications: Until withdrawal of consent or opt-out
• Incident and forensic records: As required by applicable law or client agreement

Upon expiry of retention periods, data is securely deleted or anonymized.

6. Data Security

As a cybersecurity company, we apply rigorous technical and organizational measures to protect all information we hold, including:

• Encryption of data in transit (TLS 1.2+) and at rest (AES-256)
• Role-based access controls and least-privilege principles
• Multi-factor authentication for all internal systems
• Regular vulnerability assessments and penetration testing
• Continuous security monitoring and incident response protocols
• Staff training on data handling and security awareness

Despite our measures, no transmission over the internet is entirely risk-free. If you suspect a security incident involving your data, contact us immediately at info@infitechglobalsolutions.com.

7. International Data Transfers

Infitech operates across multiple jurisdictions. Where personal data is transferred outside your home country, we ensure appropriate safeguards are in place—including standard contractual clauses, data processing agreements, or adequacy decisions—to maintain the same level of protection required by applicable law.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your data where no overriding legal basis applies
• Restriction: Request that we limit processing in certain circumstances
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests or for direct marketing
• Withdraw Consent: At any time, without affecting prior lawful processing

To exercise any of these rights, contact us at info@infitechglobalsolutions.com. We will respond within 30 days.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and gather usage analytics. You may control cookie preferences through your browser settings. Essential cookies required for site functionality cannot be disabled without affecting service. We do not use cookies for advertising or cross-site behavioral tracking.

10. Children's Privacy

Our services are intended for business and government clients. We do not knowingly collect personal information from individuals under the age of 18. If we become aware of such collection, we will promptly delete the information.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on this page with a revised effective date. Continued use of our services following any update constitutes acceptance of the revised policy.

12. Contact Us

For privacy-related inquiries, data subject requests, or to report a concern, please contact: